This Privacy Policy​​ explains how information about you is collected, used and disclosed by Georgeson LLC and certain of its subsidiaries and affiliated companies, including Georgeson Securities Corporation and Georgeson Shareholder Communications Canada Inc. (the latter with respect to the Georgeson inVU™ platform only) (collectively, "Georgeson”). This Privacy Policy applies to information we collect when you use our website and mobile applications, services and platforms associated with the Georgeson inVU™ platform and other Georgeson services (collectively, the "Services") or when you otherwise interact with us in connection with the Services.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

​​​​​Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, make a purchase, communicate with us via third party sites, request customer support or otherwise communicate with us. The types of information we may collect include your name, corporate name, email address, social security numbers, postal address, phone number, fax number, credit card information, account information and other contact or identifying information you choose to provide.

Information We May Collect Automatically When You Use the Services 

When you access or use our Services, we automatically collect information about you, including:

  • Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
  • Location Information: We may collect information about the location of your device each time you access or use one of our Services and/or mobile applications or otherwise consent to the collection of this information. For more details, please see "Your Choices" below.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device.  Cookies are small data files stored on your hard drive or in device memory that helps us to improve our Services and your experience, see which areas and features of our Services are popular and count visits.  We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see "Your Choices" below.  Currently, Computershare does not respond to “Do Not Track” signals from browsers.

Information We Collect From Other Sources

We may also obtain information from other sources, subject to any required consents, and combine that with information we collect through our Services. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers and publicly available sources. If you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media site.

Use of Infor​mation​

We may u​​se information about you for various purposes, including to:

  • Provide, maintain and improve our Services;
  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Georgeson and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
  • Process and deliver contest entries and rewards;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Carry out any other purpose for which the information was collected.

If you have accessed our United States web site, the information we collect will be governed by U.S. law. If you have accessed our Canadian web site, the information we collect will be governed by Canadian law. We may store your information in databases located outside the United States and Canada, however. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and Canada and other countries. Such information may be subject to the laws of the country where the information is stored. 

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf, including, with respect to the Georgeson inVUä platform, TSX Inc. and its affiliates (collectively, “TSX”) as well as TSX’s vendors, consultants and other service providers carrying out work on TSX’s behalf;
  • In response to a request for information if we believe disclosure is required by any applicable law, rule or regulation, or legal process;
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Georgeson or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
  • With your consent or at your direction, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.

We may also share aggregated or anonymized information that does not directly identify you. We will not disclose your personal information to any other third party or sell your information to any parties for unsolicited marketing purposes.​

Social S​​​haring Features

The Services may offer social sharing features and other integrated tools (such as the Facebook "Like" button​​​), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your personal connections or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.​


This Privacy Policy only applies to the Services and does not apply to any websites linked to the Services. Georgeson is not responsible for the privacy practices or the content of other websites.

Advertising and Analytics Services Provided by Others

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Georgeson, TSX and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity.


Georgeson takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Choices​

Account Information
You may update or correct information about you or deactivate your account at any time by contacting us at the address provided below. If you deactivate your account, please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Location Information
When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. We currently require this location information in order to use our Services, so if you do not consent to this collection, you cannot use our Services. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.​

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Services. To delete or disable flash cookies please visit for more information. Please note that if you choose to remove or reject cookies, this could severely and adversely affect the availability and functionality of our Services.  

If you access an online service maintained by Computershare or one of its subsidiaries (for example, Investor Center, which is maintained by Computershare Inc.) we may use a tool called “Google Analytics” which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use the information we get from Google Analytics to help us understand website traffic and webpage usage. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

We may share the information we collect via cookies and Google Analytics with our related entities within the Computershare Group including entities located outside of the United States who assist us in supplying our services including through data storage solutions, back-up services and IT support. These entities are generally located in Canada, New Zealand, the United Kingdom and Australia. We may also disclose it to others if required to do so by law.

Promotional Communications
You may opt out of receiving promotional emails or text messages from Georgeson by following the instructions in those emails or text messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.​

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Georgeson Securities Corporation:
Compliance Dept.
118 Fernwood Avenue
Edison, NJ  08837
(732) 417-2700

Georgeson LLC and Georgeson inVU/U.S.
Privacy Officer/Legal Dept.
480 Washington Blvd.|
Jersey City, NJ  07310
(201) 680-2105​

Georgeson inVU/Canada: 
Chief Privacy Officer
100 University Avenue 11th Floor, North Tower
Toronto, Ontario M5J 2Y1
Tel: (416) 862-8088​

Last Updated: October 7, 2015