Effective immediately, Institutional Shareholder Services (ISS) launched on April 9, 2018 a new online communications portal, the ISS Help Center, as a mechanism for all ISS Research communications with companies, company advisors and other non-client governance stakeholders. Instead of emailing Global Research Help Desk, all requests for engagements with ISS Research or questions relating to ISS research reports should be submitted through the portal using the following link: https://issgovernance.service-now.com/csp
The portal requires a quick registration, and is also to be used for peer group submission process and for equity plan data verification, among other things.
As a result of this change, the email addresses listed below that were previously used to communicate such requests to ISS Research would no longer be valid.
This change applies only to communications with ISS Research, and does not affect engagement with ISS Corporate Solutions.
Click here for the full description of the new Help Center portal from Kathryn Cohen, ISS's Head of Global Research HelpDesk.
If you have any questions or need help to navigate the process of engagement with ISS Research, please contact us.